Pet King Brands was notified that Amazon– who is not an Authorized Seller of ZYMOX® or Oratene® products– sold consumers counterfeit ZYMOX products* (see list below). These products were not manufactured by Pet King Brands nor supplied directly to Amazon Services LLC by Pet King Brands. The products were “sold by” Amazon Services LLC and “ships from” Amazon.
Authentic ZYMOX® and Oratene® products manufactured by Pet King Brands can still be purchased on Amazon from our Authorized Seller Brand Partners. It’s safe to purchase our products from these Authorized Sellers on Amazon which includes Zquared, Affordable Vet, Entirely Pets, Happy Dog Place, Hooves & Paws, Nomidi and Piccardmeds4pets. Please do not purchase any ZYMOX or Oratene products from Amazon Services LLC.
If you would prefer to purchase our ZYMOX and Oratene products directly from Pet King Brands, the ZYMOX Store will be live soon. If you want to receive notice when our store is live, click here.
Authentic ZYMOX and Oratene products are also sold by veterinary clinics and retailers across the country. You can find a list of our authorized veterinary clinics and retailers on our Where to Buy page.
* Counterfeit products identified as sold and shipped directly by Amazon Services LLC were:
- ZYMOX Otic Ear Solution with 1% Hydrocortisone, 1.25 fl oz
- ZYMOX Otic Plus Ear Solution with 1% Hydrocortisone, 1.25 fl oz
- ZYMOX Enzymatic Ear Solution with 0.5% Hydrocortisone, 1.25 fl oz
To receive updates as we continue to work through this with Amazon or provide additional information about your Amazon order, please fill out the form below.
Thank you for being a loyal customer of ZYMOX products.