ZYMOX® Update

Pet King Brands was notified that Amazon–who is not an Authorized Seller of ZYMOX® or Oratene® products–had sold consumers counterfeit ZYMOX products that were not manufactured by Pet King Brands nor supplied directly to Amazon by Pet King Brands.

Pet King Brands is working closely with Amazon to understand how Amazon could have made this error. 

If you received an email about a refund from Amazon for your purchase of one of the following ZYMOX products purchased directly from Amazon, and have additional questions, please contact Amazon. Those products are:

  • ZYMOX Otic Ear Solution with 1% Hydrocortisone, 1.25 fl oz
  • ZYMOX Otic Plus Ear Solution with 1% Hydrocortisone, 1.25 fl oz
  • ZYMOX Enzymatic Ear Solution with 0.5% Hydrocortisone, 1.25 fl oz

To purchase ZYMOX and Oratene products guaranteed by Pet King Brands to be authentic from our Authorized Seller Brand Partners visit our “Where to Buy” page.

To receive updates as we continue to work through this with Amazon or provide additional information about your Amazon order, please fill out the form below.

Thank you for being a loyal customer of ZYMOX products.

Register to Receive Updates

Please fill in the information below to receive updates. If you have made a purchase from Amazon, please include that information.
  • Date Format: MM slash DD slash YYYY

ZYMOX® Otic Purchased Direct from Amazon

Pet King Brands was notified that Amazon–who is not an Authorized Seller of ZYMOX® or Oratene® products–had sold consumers counterfeit ZYMOX products that were not manufactured by Pet King Brands nor supplied directly to Amazon by Pet King Brands.

Pet King Brands is working closely with Amazon to understand how Amazon could have made this error.  If you have recently received an email from Amazon about a refund issued for ZYMOX products purchased directly from Amazon, please click here to learn more.

ZYMOX and Oratene products guaranteed by Pet King Brands to be authentic can be purchased from our Authorized Seller Brand Partners. Visit our “Where to Buy” page to find an Authorized Seller Brand Partner.

Thank you for being a loyal ZYMOX customer.